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Effective: 1 July 2021
By visiting this Website, you agree to be bound by the terms of this Policy. By providing your personal data to us, you consent to us processing your personal data in accordance with this Policy, and you confirm that all personal data provided by you is accurate and complete, and that none of it is misleading or out of date. You will promptly update us in the event of any change to your personal data.
Pursuant to the PDPA, “Personal Data” means any data, whether true or not, which is (a) about an individual who can be identified (i) from that data; or (ii) from that data and other information to which we have or are likely to have access and would include data in our records as may be updated from time to time, or (b) defined as “personal data” or “personal information” under any applicable data protection laws.
What Information Do We Collect
We may need to collect certain Personal Data when you register with us and use the Website in order to facilitate the provision of our services and to maintain our quality standards. The information we collect about you when you use our services via our Website may include the following:
We may also gather statistical information about sales which may be passed to third parties but this information is entirely anonymous and cannot be used to identify you personally.
How Do We Collect Information
We collect information from you when:
We may also collect your Personal Data in circumstances where such collection does not require consent under the PDPA.
We are committed to offering our customers a safe and secure environment. Whilst we take appropriate technical and organisational measures to safeguard the personal data that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal data that you transfer over the Internet to us; any transmission is at your own risk.
Your Personal Data and other information collected may be used by PreLouLou individually or collectively and may be combined with other information for the following purposes:
For our business operations, including:
For marketing and promotional purposes, including:
For general business or legal purposes including:
We may disclose your information on a confidential basis to our agents, subcontractors, bankers and third-party service providers in connection with the proper provision of services to you.
We may also transfer your information to an assignee of the whole or a substantial part of PreLouLou's business. Subject to the foregoing, we will not share, trade or sell your information to any company or parties not directly associated with its proper use in accordance with the terms of our service or as described above, except when you give us explicit permission or where we are under a legal obligation to do so.
What are cookies
Cookies are small files that are stored on your device when accessing our website to store and track information about you and your use of our Website (“Cookies”). Cookies may be persistent and stay in your device for some time or only stored in an individual session. While Cookies can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.
Note that some limited information is personally identifiable for the purposes of:
Any other information is anonymised and/or aggregated to produce statistical reports that enable us to evaluate the use of our website; and to make improvements to, and increase efficiency when you browse our Website.
We use the information collected to analyse trends and improve our site for our customers.
Third-party cookies are set by a third-party site separate from this Website. We work with third-party service providers who are authorised to place third-party cookies and may also set cookies on this Website. These third-party service providers are responsible for the cookies they set on this Website. Advertisements on the Website may be provided by third party agencies. These advertisements may also generate cookies, for example, to track how many people have viewed the advertisement. The collection, use, and disclosure of information, including Personal Data, collected by such third party cookies are subject to the privacy and data protections policies of the third party vendors and are not under our control. If you want further information, please go to the website of the relevant third party. You may reject third party cookies through the settings on your browser. Note that this may result in the loss of Website functionality, restrict your use of the Website, or delay or affect the way in which the Website operates.
We retain your personal data for as long as necessary for the fulfilment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided for by law.
If you wish to withdraw your consent for us to send you sales, marketing or promotional information via email, please inform us by clicking on the Unsubscribe link in the promotional emails.
Once we receive notification that you wish to withdraw your consent for receiving marketing or promotional materials or communications, it may take up to thirty (30) days for your withdrawal to be reflected in our systems. Therefore, you may still receive marketing or promotional materials or communications during this period.
If you withdraw your consent to receive marketing or promotional materials through a specific communication mode (e.g. SMS), we may still contact you for other purposes in relation to the products and services via other communication modes you have subscribed to (e.g. email).
You may withdraw your consent for the collection, use and/or disclosure of any of your Personal Data in our possession or under our control by submitting a written request via email to our Data Protection Officer. Note that, depending on the nature of the consent withdrawal, we may not be able to continue to provide you with some or all of our products or services. We will process such a request within a reasonable time from receiving notice from you of your withdrawal of consent. Once the processing is complete, we will no longer collect, use and/or disclose your Personal Data, except to the extent we retain your Personal Data for compliance, regulatory or other legal purposes.
As part of our efforts to ensure that we properly manage, protect and process your Personal Data, we will be reviewing our policies, procedures and processes and may change this Policy from time to time. In this regard, we may update this Policy to ensure that it is consistent with industry trends and any changes in legal and regulatory requirements by posting the updated version of the Policy on our Website.
Subject to your rights at law, you agree to be bound by the prevailing terms of the Policy as updated from time to time on our Website. Any amended Policy will be posted on our website and can be viewed at [URL], and the “effective date” at the top of this Policy will be amended to reflect when it was last revised.
By continuing to use our Website and/or services after the Policy has been amended, you hereby agree to be bound by the terms of such amended Policy.
You are encouraged to visit the above Website from time to time to ensure that you are well-informed of our latest policies in relation to Personal Data protection.
Our Website may contain links to other websites and resources operated by third parties or our affiliates. These links are provided for your information only. We have no control over the content of and the information contained in those websites or resources, and accept no responsibility for any loss or damage that may arise from your use of them. We are not responsible for the privacy practices of these websites or resources. For more information, please refer to the privacy statement of the website you are visiting (if such a statement is provided).
For any questions relating to your Personal Data or about this Policy, if you have a complaint regarding the collection, use or handling of your Personal Data by us, or any other privacy-related queries, please contact us at firstname.lastname@example.org.
Emails should clearly state that you are making a data protection query, request or complain in the subject line to ensure the matter is dealt with expediently. We will strive to deal with any query, request or complaint promptly and fairly.
This Policy and your use of this Website shall be governed in all respects by the laws of the Republic of Singapore.